Connecting to a Private Network with an SSH Tunnel

👤 This documentation is intended for Site Administrators and/or Database Administrators.

To connect to a database in a private network, create an SSH tunnel using the following steps:

Download our public key and whitelist 107.23.195.228 and 54.236.224.46 through your firewall.

Create a user account for Sisense:

ubuntu@bastion:~$ sudo useradd sisense

Note there's no password, as Sisense authenticates via public key. Authorize that key by opening up sisense_id_rsa.pub and pasting its contents into a new line in /home/sisense/.ssh/authorized_keys.

In most cases the SSH Port will be default 22. Check the Port variable in /etc/ssh/sshd_config to see which port is used for SSH.

ubuntu@bastion:~$ cat /etc/ssh/sshd_config | grep Port
Port 22
ubuntu@bastion:~$

For more details, please reference the instructions in the following guides:

Linux SSH Server Configuration

AWS SSH Security Group Configuration

Windows 2016 SSH Server Configuration

Finally, return to the Connect Form with your SSH host, port and username, and click Connect to a Private Network.